Good to Know

Cancellation Policy

Should you need to cancel or change your appointment, we require at least 24 hours notice. If you cancel within the 24 hour window before your massage, 50% or more will be charged.

No shows will result in a 100% charge.

Groups of 10 or more are required to pay 24 hours in advance of the reservation plus 20% gratuity.


Open 7 days a week. By appointment.


Arrive Early it is best to arrive 10-15 minutes early to your scheduled appointment. Each service is scheduled to begin on time for your convenience and, for the next client scheduled. Weekend traffic and public transportation may cause delays, leave early to ensure you are on time.


Cell Phones We ask that you turn your cell phone off during your visit at Blue Sky Massage. Please be considerate of other guests.


Gratuity Please note that gratuity is not included with services, but you are welcome to leave gratuity at the end of your appointment with your therapist. Groups of 10 or more are required to pay 24 hours in advance of the reservation plus 20% gratuity.


Location We are located in Pine Tree Plaza. 21 Telemark Drive, Unit 201, on the second floor, in downtown Winter Park. 

 

Respect for Client Needs and Boundaries
The massage therapy given here is for the purposes of deep relaxation, stress management, reduction of muscular tension and developing holistic personal awareness. All massages are non-sexual. If sexual advances are made or sexual intentions relating to the session are made known, we WILL terminate the massage immediately. We reserve the right to refuse to work on a person under the influence of alcohol or drugs. 


Confidentiality and Conversation
We treat all client visits and conditions as confidential. As such, we will not discuss your visit with anybody outside of our staff without your express permission. You may choose to talk or not talk during the massage. Conversation will be guided by the client.


Existing and New Medical Conditions
It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician,chiropractor, physical therapist, etc., that the massage may be continued. The client must also keep the massage therapist informed of any changes in health conditions. For clients undergoing chemo and radiation therapies - Please note that we require a doctor’s note that states the doctor is aware of, and agrees to, the desired treatment.


Pregnancy
We cannot do any body work, or skincare on someone who is Pregnant until their second trimester. Please let us know when you make your reservation.